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Basically Bows & Bowties FAQs

1. RETURNS/EXCHANGES: Our online return/exchange policy is valid for 20 days from the date of your original purchase.
    • If 25 days have gone by since your purchase, unfortunately we can’t offer you a refund.
    • All refunds will accrue a 15% restocking fee and the return shipping will be the responsibility of the customer, not Basically Bows & Bowties.
    • Items not returned within the specified timeline or not in the condition outlined in the Return Policy, will be denied a refund or store credit.
    • To be eligible for a return, your item must be unused and in the same condition that you received it. Items must be in the original packaging, with any applicable tags attached. If the item was shipped in a box (ie shoes), the box must be in tact and may NOT be used to ship the item back to Basically Bows & Bowties (it must be in another package).
    • Original packaging (boxes for shoes) and any applicable tags must be attached for consideration of refund.
    • Exchanges are only offered for items that arrive damaged or are defective from the manufacturer.
    • If you are unhappy with an item you have purchased, purchased an incorrect size or color and want to return it for another item or color, we are happy to assist, but it will be treated as a return and applicable shipping charges and restocking fees will apply.
    • Several types of goods are NOT returnable/NOT exchangeable: Seasonal items, hair bows, underwear, sale items, gift cards, special/custom orders, preorder items and presale items.
  • For more information or for information regarding the RMA process, please visit our Returns/Exchanges Page

2. Shipping

    • In-stock orders placed by Noon Pacific time typically ship same day.
    • Please note that shipping times are ESTIMATED by Shopify. The only shipping service with a guaranteed delivery date is UPS Next Day or UPS 2 Day. All other shipping services shown at checkout have "expected or estimated" delivery date and are NOT guaranteed.
    • Expected delivery times (pending no weather or delivery issues) are estimated and not guaranteed:
      • USPS Express: 1-3 business days (excludes holidays and weekends)
      • USPS Priority: 3-5 business days (excludes holidays and weekends)
      • USPS Ground Advantage: 7-10 business days (excludes holidays and weekends)
      • Please note that during holidays and weather events, extended shipping delays may occur and Basically Bows and Bowties LLC is not held liable for delayed packages.
    • Basically Bows & Bowties is not held liable if an item takes longer to delivered once in the possession of the carrier.
    • If your package goes missing during transit, and all search efforts have been exhausted by USPS, UPS, FedEx or DHL, please email info@BasicallyBows.com. 
    • Unfortunately, once a package is shown as delivered Basically Bows & Bowties is no longer responsible and can not help replace or refund lost packages however we do offer Guide Protection prior to checkout. 
    • We highly recommend adding Guide Package Protection to your order at checkout. Once an order has been placed, this service is not able to be added to an order (this is a Guide rule/guideline, not Basically Bows & Bowties).
    • Duties and Customs Fees are the responsibility of the recipient of the shipment. The recipient is responsible for paying duties and fees that are associated with any international order. How to pay: You will be notified by the customs authority or your shipping carrier about the amount due and when it needs to be paid.

 3. Can I cancel or change an order after it has been placed?

  • Once an order has been placed via the website, it can be challenging to fix an address, so please make sure the address is correct.
  • Canceling an order (prior to shipping or after it has been marked as shipped) will result in a 15% restocking fee (this covers the fees that are charged by Shopify)
  • Canceling an order for in-store pickup once it has been marked "Ready for Pickup" will result in a 15% restocking fee (this covers the fees that are charged by Shopify).
New

Noralee Dorothy Dress - Pearl

by Noralee
$ 102.00
Noralee Dorothy Dress - Pearl
Noralee Dorothy Dress - Pearl A young girl with curly brown hair smiling while wearing a light peach tulle dress with sheer puff sleeves and a matching headpiece, set against a textured beige wall with green foliage on the side.
Noralee Dorothy Dress - Pearl
Noralee Dorothy Dress - Pearl A young girl with curly dark hair stands wearing a two-piece formal dress with a cream lace bodice and puff sleeves, paired with a light peach tulle skirt. She is wearing gold shoes and a matching hair bow, standing in a styled room with a textured beige wall, green foliage, and a wooden rocking horse.
Noralee Dorothy Dress - Pearl A young girl with curly dark hair stands indoors wearing a formal dress with a white lace bodice and a soft blush-beige tulle skirt. She is posed in front of a textured beige wall, with a green plant on the left and a wooden rocking horse on the right.
Noralee Dorothy Dress - Pearl
Noralee Dorothy Dress - Pearl
Noralee Dorothy Dress - Pearl
  • The Dorothy Dress features a soft jersey bodice with an embellished mesh overlay, voluminous puff sleeves, and a full, layered tulle skirt for a dreamy, twirl-worthy silhouette. Designed with whimsical details and fairytale-inspired charm, this special occasion dress is perfect for holiday celebrations, parties, and memorable moments.
  • Featuring our warm 'pearl' hue.
  • Care: Machine wash cold. Lay flat to dry.
  • Shell: 100% polyamide. Tulle: 100% polyester. Upper bodice lining: 100% cotton. Lower bodice lining: 100% viscose. Soft and comfortable with a lightweight, delicate feel.
New

Noralee Dorothy Dress - Pearl

by Noralee
$ 102.00
Fast Shipping
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Shipping calculated at checkout.

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  • The Dorothy Dress features a soft jersey bodice with an embellished mesh overlay, voluminous puff sleeves, and a full, layered tulle skirt for a dreamy, twirl-worthy silhouette. Designed with whimsical details and fairytale-inspired charm, this special occasion dress is perfect for holiday celebrations, parties, and memorable moments.
  • Featuring our warm 'pearl' hue.
  • Care: Machine wash cold. Lay flat to dry.
  • Shell: 100% polyamide. Tulle: 100% polyester. Upper bodice lining: 100% cotton. Lower bodice lining: 100% viscose. Soft and comfortable with a lightweight, delicate feel.
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In-Stock orders placed before Noon PDT typically ship same day

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