Enjoy free standard shipping for orders over $85 shipped within the United States (exclusions apply: Bogg Bags, select Olli Ella & and Tender Leaf toys)

Basically Bows & Bowties FAQs

1. RETURNS/EXCHANGES: Our online return/exchange policy is valid for 20 days from the date of your original purchase.
    • If 25 days have gone by since your purchase, unfortunately we can’t offer you a refund.
    • All refunds will accrue a 15% restocking fee and the return shipping will be the responsibility of the customer, not Basically Bows & Bowties.
    • Items not returned within the specified timeline or not in the condition outlined in the Return Policy, will be denied a refund or store credit.
    • To be eligible for a return, your item must be unused and in the same condition that you received it. Items must be in the original packaging, with any applicable tags attached. If the item was shipped in a box (ie shoes), the box must be in tact and may NOT be used to ship the item back to Basically Bows & Bowties (it must be in another package).
    • Original packaging (boxes for shoes) and any applicable tags must be attached for consideration of refund.
    • Exchanges are only offered for items that arrive damaged or are defective from the manufacturer.
    • If you are unhappy with an item you have purchased, purchased an incorrect size or color and want to return it for another item or color, we are happy to assist, but it will be treated as a return and applicable shipping charges and restocking fees will apply.
    • Several types of goods are NOT returnable/NOT exchangeable: Seasonal items, hair bows, underwear, sale items, gift cards, special/custom orders, preorder items and presale items.
  • For more information or for information regarding the RMA process, please visit our Returns/Exchanges Page

2. Shipping

    • In-stock orders placed by Noon Pacific time typically ship same day.
    • Please note that shipping times are ESTIMATED by Shopify. The only shipping service with a guaranteed delivery date is UPS Next Day or UPS 2 Day. All other shipping services shown at checkout have "expected" delivery dates and are NOT guaranteed.
    • Expected delivery times (pending no weather or delivery issues) are estimated and not guaranteed:
      • USPS Express: 1-3 business days (excludes holidays and weekends)
      • USPS Priority: 3-5 business days (excludes holidays and weekends)
      • USPS Ground Advantage: 7-10 business days (excludes holidays and weekends)
    • Basically Bows & Bowties is not held liable if an item takes longer to delivered once in the possession of the carrier.
    • If your package goes missing during transit, and all search efforts have been exhausted by USPS, UPS, FedEx or DHL, please email info@BasicallyBows.com. 
    • Unfortunately, once a package is shown as delivered Basically Bows & Bowties is no longer responsible and can not help replace or refund lost packages however we do offer Guide Protection prior to checkout. 
    • We highly recommend adding Guide Package Protection to your order at checkout. Once an order has been placed, this service is not able to be added to an order (this is a Guide rule/guideline, not Basically Bows & Bowties).

 3. Can I cancel or change an order after it has been placed?

  • Once an order has been placed via the website, it can be challenging to fix an address, so please make sure the address is correct
  • Canceling an order prior to shipping will result in a 15% restocking fee.

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Shop our new arrivals

New Arrivals

Tonies Character - Trolls: Viva

by Tonies
$ 19.99
Tonies Character - Trolls: Viva
Tonies Character - Trolls: Viva
Tonies, Tonies Character - Trolls: Viva - Basically Bows & Bowties
Tonies, Tonies Character - Trolls: Viva - Basically Bows & Bowties
Tonies Character - Trolls: Viva
  • Celebrate the power of music with toe-tapping tunes from "Trolls Band Together"!

  • The beloved musical adventure continues as the trolls discover an ancient prophecy that foretells the arrival of a new, powerful troll leader destined to unite all troll tribes against a common threat. Enter Viva, a spirited and determined young troll from a distant land, with an extraordinary gift for harnessing the power of nature through her enchanting songs. When Viva arrives in Troll Village, she faces challenges and skepticism but soon proves her worth as she embarks on a thrilling quest to protect their world from the resurgence of the ancient enemy. With toe-tapping tunes, heartwarming friendships, and a message of unity, "Trolls Band Together" celebrates the power of music and individuality while reinforcing the strength found in unity.

    This Tonie teaches kids about:

    • Embracing Individuality
    • Overcoming Your Fears
    • Friendship

    ...
    Dreamworks Trolls ©
    DreamWorks Animation LLC.
    All rights reserved.

    Chapter 1: The Family Band 
    Chapter 2: John Dory Returns 
    Chapter 3: Velvet And Veneer's Plan 
    Chapter 4: On The Road 
    Chapter 5: Welcome To Vacay Island 
    Chapter 6: Meanwhile, At The Diamond Dome 
    Chapter 7: One Bro To Go It Takes Two 🎵 
    Chapter 8: Viva Closes The Gates 
    Chapter 9: Floyd Tries To Escape 
    Chapter 10: Family Harmony Fail 
    Chapter 11: Brozone Hits The Rage Dome 
    Chapter 12: On The Red Carpet 
    Chapter 13: The Perfect Family Harmony 
    Chapter 14: Band Together 
    Chapter 15: The Biggest Family Reunion Ever We Are Family 🎵 

    Total Run Time: 60 minutes

    • Accessories include booklet & instructions
    • Made in Tunisia
    • Toniebox sold separately
    • WARNING! Not suitable for children under 36 months. Choking hazard. Small parts.

    Tonies Character - Trolls: Viva

    by Tonies
    $ 19.99
    Fast Shipping
    Secure payment
    Availability
     
    (0 in cart)
    Shipping calculated at checkout.

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    • Celebrate the power of music with toe-tapping tunes from "Trolls Band Together"!

    • The beloved musical adventure continues as the trolls discover an ancient prophecy that foretells the arrival of a new, powerful troll leader destined to unite all troll tribes against a common threat. Enter Viva, a spirited and determined young troll from a distant land, with an extraordinary gift for harnessing the power of nature through her enchanting songs. When Viva arrives in Troll Village, she faces challenges and skepticism but soon proves her worth as she embarks on a thrilling quest to protect their world from the resurgence of the ancient enemy. With toe-tapping tunes, heartwarming friendships, and a message of unity, "Trolls Band Together" celebrates the power of music and individuality while reinforcing the strength found in unity.

      This Tonie teaches kids about:

      • Embracing Individuality
      • Overcoming Your Fears
      • Friendship

      ...
      Dreamworks Trolls ©
      DreamWorks Animation LLC.
      All rights reserved.

      Chapter 1: The Family Band 
      Chapter 2: John Dory Returns 
      Chapter 3: Velvet And Veneer's Plan 
      Chapter 4: On The Road 
      Chapter 5: Welcome To Vacay Island 
      Chapter 6: Meanwhile, At The Diamond Dome 
      Chapter 7: One Bro To Go It Takes Two 🎵 
      Chapter 8: Viva Closes The Gates 
      Chapter 9: Floyd Tries To Escape 
      Chapter 10: Family Harmony Fail 
      Chapter 11: Brozone Hits The Rage Dome 
      Chapter 12: On The Red Carpet 
      Chapter 13: The Perfect Family Harmony 
      Chapter 14: Band Together 
      Chapter 15: The Biggest Family Reunion Ever We Are Family 🎵 

      Total Run Time: 60 minutes

      • Accessories include booklet & instructions
      • Made in Tunisia
      • Toniebox sold separately
      • WARNING! Not suitable for children under 36 months. Choking hazard. Small parts.
      Highly-rated

      Family owned & operated for over 30 years!

      Fast Shipping

      In-Stock orders placed before Noon PDT typically ship same day

      Secure payments
      Returns

      Click here for more information regarding our policy.
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