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Basically Bows & Bowties FAQs

1. RETURNS/EXCHANGES: Our online return/exchange policy is valid for 20 days from the date of your original purchase.
    • If 25 days have gone by since your purchase, unfortunately we can’t offer you a refund.
    • All refunds will accrue a 15% restocking fee and the return shipping will be the responsibility of the customer, not Basically Bows & Bowties.
    • Items not returned within the specified timeline or not in the condition outlined in the Return Policy, will be denied a refund or store credit.
    • To be eligible for a return, your item must be unused and in the same condition that you received it. Items must be in the original packaging, with any applicable tags attached. If the item was shipped in a box (ie shoes), the box must be in tact and may NOT be used to ship the item back to Basically Bows & Bowties (it must be in another package).
    • Original packaging (boxes for shoes) and any applicable tags must be attached for consideration of refund.
    • Exchanges are only offered for items that arrive damaged or are defective from the manufacturer.
    • If you are unhappy with an item you have purchased, purchased an incorrect size or color and want to return it for another item or color, we are happy to assist, but it will be treated as a return and applicable shipping charges and restocking fees will apply.
    • Several types of goods are NOT returnable/NOT exchangeable: Seasonal items, hair bows, underwear, sale items, gift cards, special/custom orders, preorder items and presale items.
  • For more information or for information regarding the RMA process, please visit our Returns/Exchanges Page

2. Shipping

    • In-stock orders placed by Noon Pacific time typically ship same day.
    • Please note that shipping times are ESTIMATED by Shopify. The only shipping service with a guaranteed delivery date is UPS Next Day or UPS 2 Day. All other shipping services shown at checkout have "expected" delivery dates and are NOT guaranteed.
    • Expected delivery times (pending no weather or delivery issues) are estimated and not guaranteed:
      • USPS Express: 1-3 business days (excludes holidays and weekends)
      • USPS Priority: 3-5 business days (excludes holidays and weekends)
      • USPS Ground Advantage: 7-10 business days (excludes holidays and weekends)
    • Basically Bows & Bowties is not held liable if an item takes longer to delivered once in the possession of the carrier.
    • If your package goes missing during transit, and all search efforts have been exhausted by USPS, UPS, FedEx or DHL, please email info@BasicallyBows.com. 
    • Unfortunately, once a package is shown as delivered Basically Bows & Bowties is no longer responsible and can not help replace or refund lost packages however we do offer Guide Protection prior to checkout. 
    • We highly recommend adding Guide Package Protection to your order at checkout. Once an order has been placed, this service is not able to be added to an order (this is a Guide rule/guideline, not Basically Bows & Bowties).

 3. Can I cancel or change an order after it has been placed?

  • Once an order has been placed via the website, it can be challenging to fix an address, so please make sure the address is correct
  • Canceling an order prior to shipping will result in a 15% restocking fee.

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Frida Baby 3-in-1 Sound Machine + When-To-Wake Clock + Nightlight

by Frida
Regular price $ 59.95
Unit price
per

Getting your kid's snooze schedule in sync with yours can be a nightmare. Opt out of endless all-nighters with the 3-in-1 Sound Machine + When-to-Wake Clock + Nightlight. This all-in-one sleep solution helps you set and maintain healthy routines from Day 1 through toddlerhood. The Sound Machine hooks it up with seven sleepy sounds that make their room feel more like a womb, so your babe can fall (and stay) asleep. When they're ready to own their morning routine, the When-to-Wake Clock punches in as a sleep trainer, using three simple colors to cue toddlers for bedtime and go time. Plus an optional Nightlight keeps the room dim for nighttime check-ins or all-night comfort. It's a dreamy solution for the whole fam.

  • •SOUND MACHINE: Nursery essential with timer/auto shut-off (15, 30, 60 mins) and 7 sleepy sounds - white noise, pink noise, heartbeat, lullaby, bird, waves, and wind. Sounds coordinate with those on the Frida Baby Portable Sound Machine (sold separately).
  • WHEN-TO-WAKE CLOCK: Sleep trainer uses 3 simple colors and sounds to help toddlers know when it's okay to get out of bed - Red (Bedtime), Yellow (15 minutes before Wake Time), Green (Wake Time)
  • NIGHTLIGHT: Optional nightlight with 3 warm glow levels plus blackout mode to keep the room completely dark
  • ESSENTIAL FEATURES: Toddler lock prevents unwanted changes and backlit buttons save you from fumbling in the dark
  • BLUETOOTH® SPEAKER: Connect your phone to automatically set the clock's time and play your own sleep sounds
  • LIFETIME WARRANTY: We don't sleep on service, y'all.
  • INCLUDES: (1) 3-in-1 Sound Machine + When-to-Wake Clock + Nightlight

    Frida Baby 3-in-1 Sound Machine + When-To-Wake Clock + Nightlight

    by Frida
    Regular price $ 59.95
    Unit price
    per
    Fast Shipping
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    Shipping calculated at checkout.

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    Getting your kid's snooze schedule in sync with yours can be a nightmare. Opt out of endless all-nighters with the 3-in-1 Sound Machine + When-to-Wake Clock + Nightlight. This all-in-one sleep solution helps you set and maintain healthy routines from Day 1 through toddlerhood. The Sound Machine hooks it up with seven sleepy sounds that make their room feel more like a womb, so your babe can fall (and stay) asleep. When they're ready to own their morning routine, the When-to-Wake Clock punches in as a sleep trainer, using three simple colors to cue toddlers for bedtime and go time. Plus an optional Nightlight keeps the room dim for nighttime check-ins or all-night comfort. It's a dreamy solution for the whole fam.

    • •SOUND MACHINE: Nursery essential with timer/auto shut-off (15, 30, 60 mins) and 7 sleepy sounds - white noise, pink noise, heartbeat, lullaby, bird, waves, and wind. Sounds coordinate with those on the Frida Baby Portable Sound Machine (sold separately).
    • WHEN-TO-WAKE CLOCK: Sleep trainer uses 3 simple colors and sounds to help toddlers know when it's okay to get out of bed - Red (Bedtime), Yellow (15 minutes before Wake Time), Green (Wake Time)
    • NIGHTLIGHT: Optional nightlight with 3 warm glow levels plus blackout mode to keep the room completely dark
    • ESSENTIAL FEATURES: Toddler lock prevents unwanted changes and backlit buttons save you from fumbling in the dark
    • BLUETOOTH® SPEAKER: Connect your phone to automatically set the clock's time and play your own sleep sounds
    • LIFETIME WARRANTY: We don't sleep on service, y'all.
    • INCLUDES: (1) 3-in-1 Sound Machine + When-to-Wake Clock + Nightlight
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