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Basically Bows & Bowties FAQs

1. RETURNS/EXCHANGES: Our online return/exchange policy is valid for 20 days from the date of your original purchase.
    • If 25 days have gone by since your purchase, unfortunately we can’t offer you a refund.
    • All refunds will accrue a 15% restocking fee and the return shipping will be the responsibility of the customer, not Basically Bows & Bowties.
    • Items not returned within the specified timeline or not in the condition outlined in the Return Policy, will be denied a refund or store credit.
    • To be eligible for a return, your item must be unused and in the same condition that you received it. Items must be in the original packaging, with any applicable tags attached. If the item was shipped in a box (ie shoes), the box must be in tact and may NOT be used to ship the item back to Basically Bows & Bowties (it must be in another package).
    • Original packaging (boxes for shoes) and any applicable tags must be attached for consideration of refund.
    • Exchanges are only offered for items that arrive damaged or are defective from the manufacturer.
    • If you are unhappy with an item you have purchased, purchased an incorrect size or color and want to return it for another item or color, we are happy to assist, but it will be treated as a return and applicable shipping charges and restocking fees will apply.
    • Several types of goods are NOT returnable/NOT exchangeable: Seasonal items, hair bows, underwear, sale items, gift cards, special/custom orders, preorder items and presale items.
  • For more information or for information regarding the RMA process, please visit our Returns/Exchanges Page

2. Shipping

    • In-stock orders placed by Noon Pacific time typically ship same day.
    • Please note that shipping times are ESTIMATED by Shopify. The only shipping service with a guaranteed delivery date is UPS Next Day or UPS 2 Day. All other shipping services shown at checkout have "expected" delivery dates and are NOT guaranteed.
    • Expected delivery times (pending no weather or delivery issues) are estimated and not guaranteed:
      • USPS Express: 1-3 business days (excludes holidays and weekends)
      • USPS Priority: 3-5 business days (excludes holidays and weekends)
      • USPS Ground Advantage: 7-10 business days (excludes holidays and weekends)
    • Basically Bows & Bowties is not held liable if an item takes longer to delivered once in the possession of the carrier.
    • If your package goes missing during transit, and all search efforts have been exhausted by USPS, UPS, FedEx or DHL, please email info@BasicallyBows.com. 
    • Unfortunately, once a package is shown as delivered Basically Bows & Bowties is no longer responsible and can not help replace or refund lost packages however we do offer Guide Protection prior to checkout. 
    • We highly recommend adding Guide Package Protection to your order at checkout. Once an order has been placed, this service is not able to be added to an order (this is a Guide rule/guideline, not Basically Bows & Bowties).

 3. Can I cancel or change an order after it has been placed?

  • Once an order has been placed via the website, it can be challenging to fix an address, so please make sure the address is correct
  • Canceling an order prior to shipping will result in a 15% restocking fee.

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BIBS Pacifier 2 Pack - Dusky Lilac

by BIBS
Regular price $ 16.00
Unit price
per
  • The BIBS pacifier has been a classic for moms and babies for over 30 years.  Due to its naturally safe and durable rubber material, the BIBS pacifier has been trusted by moms worldwide for decades. 
  • Teach your baby to self-soothe with this pacifier that mimic's mom's breast in both comfort and feet.  Their classic appearance captures a look that’s both timeless and elegant. 
  • 100% free from BPA, PVC, and phthalates.
  • Designed and manufactured in Denmark.
  • For hygienic reasons, it is recommended to discard pacifiers after 3-4 months.

FOR YOUR BABY's SAFETY

Do always inspect the product carefully before each use. Especially when the baby has teeth. Pull the pacifier in all directions.
Discard it at the first sign of damage or weakness. Only use dedicated pacifier holders tested to EN 12586. Never attach other ribbons or cords to a pacifier, your baby may be strangled by them. The pacifier is not allowed to be stored in direct sunlight.

HOW TO CLEAN YOUR PACIFIERS?

We often get inquiries from parents who have doubts about how to clean the pacifiers. There are a lot of more or less qualified advice on how and how often you clean pacifier - so it is with good reason if you feel confused.

We will review how to properly clean the pacifiers, how often they need to be cleaned, and finally kill a couple of swaying myths about cleaning pacifiers.

Care Instructions:

Sterilize each pacifier before use. Bring water to a boil and pour boiling water over pacifiers. Let the pacifiers soak for approx. 5 minutes. Pick them up and let them dry. The pacifier nipples may retain water, simply squeeze the nipple to release and lay to cool and dry for 3-4 hours. If the pacifier shows any irregularities, we recommend that you discard right away. Due to our pacifiers being made with natural rubber, the nipple may expand with use.

HOW TO STERILIZE THE PACIFIERS
When cleaning the pacifier, just follow these four simple steps:

1) Put the pacifiers in a clean bowl
2) Pour them with boiling water
3) Let the pacifiers soak for approx. 5 min.
4) Pick them up and let them dry

The vast majority of pacifiers are with valve. If the nipple has a valve, be sure to squeeze excess water out of the seat part when the nipple is sufficiently cooled.


TIP: When the child is over 3 months old, you can also rinse the pacifier by placing them in a sieve and pouring them with boiling water. This method is partly faster and partly avoids water collecting inside the seat part.

Caution! We often receive inquiries from parents who have followed the National Board of Health's recommendation to cook the pacifier for 5 minutes before first use and daily afterwards. The result is broken pacifiers. DO NOT COOK. They are not meant to be boiled and are therefore destroyed by the high heat.

Instead, follow the instructions above, and you are sure to kill the bacteria without compromising the durability of the pacifier.

HOW OFTEN SHOULD I CLEAN THEM?

Part of good sucking hygiene is the frequent cleaning of the pacifiers. The younger the child, the more important it is to protect it from bacteria and to maintain good pacifier hygiene. This is due, among other things, to the fact that the child's immune system has not yet managed to get acquainted with quite a number of different bacteria, and therefore also will not have learned to "defend" against them yet.

Premature infants and babies up to 3 months need more thorough and frequent cleaning than babies over 3 months of age. Therefore, the pacifier must be cleaned more often when the child is under 3 months.

0-3 months: The pacifier must be scaled every time it has been on the floor. In addition, the pacifier must be scalded at least once a day.
3+ months: Rinse the pacifier once a day and rinse it under the cold tap if it has been on the floor.


BIBS Pacifier 2 Pack - Dusky Lilac

by BIBS
Regular price $ 16.00
Unit price
per
Fast Shipping
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Availability
 
(0 in cart)
Shipping calculated at checkout.

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  • The BIBS pacifier has been a classic for moms and babies for over 30 years.  Due to its naturally safe and durable rubber material, the BIBS pacifier has been trusted by moms worldwide for decades. 
  • Teach your baby to self-soothe with this pacifier that mimic's mom's breast in both comfort and feet.  Their classic appearance captures a look that’s both timeless and elegant. 
  • 100% free from BPA, PVC, and phthalates.
  • Designed and manufactured in Denmark.
  • For hygienic reasons, it is recommended to discard pacifiers after 3-4 months.

FOR YOUR BABY's SAFETY

Do always inspect the product carefully before each use. Especially when the baby has teeth. Pull the pacifier in all directions.
Discard it at the first sign of damage or weakness. Only use dedicated pacifier holders tested to EN 12586. Never attach other ribbons or cords to a pacifier, your baby may be strangled by them. The pacifier is not allowed to be stored in direct sunlight.

HOW TO CLEAN YOUR PACIFIERS?

We often get inquiries from parents who have doubts about how to clean the pacifiers. There are a lot of more or less qualified advice on how and how often you clean pacifier - so it is with good reason if you feel confused.

We will review how to properly clean the pacifiers, how often they need to be cleaned, and finally kill a couple of swaying myths about cleaning pacifiers.

Care Instructions:

Sterilize each pacifier before use. Bring water to a boil and pour boiling water over pacifiers. Let the pacifiers soak for approx. 5 minutes. Pick them up and let them dry. The pacifier nipples may retain water, simply squeeze the nipple to release and lay to cool and dry for 3-4 hours. If the pacifier shows any irregularities, we recommend that you discard right away. Due to our pacifiers being made with natural rubber, the nipple may expand with use.

HOW TO STERILIZE THE PACIFIERS
When cleaning the pacifier, just follow these four simple steps:

1) Put the pacifiers in a clean bowl
2) Pour them with boiling water
3) Let the pacifiers soak for approx. 5 min.
4) Pick them up and let them dry

The vast majority of pacifiers are with valve. If the nipple has a valve, be sure to squeeze excess water out of the seat part when the nipple is sufficiently cooled.


TIP: When the child is over 3 months old, you can also rinse the pacifier by placing them in a sieve and pouring them with boiling water. This method is partly faster and partly avoids water collecting inside the seat part.

Caution! We often receive inquiries from parents who have followed the National Board of Health's recommendation to cook the pacifier for 5 minutes before first use and daily afterwards. The result is broken pacifiers. DO NOT COOK. They are not meant to be boiled and are therefore destroyed by the high heat.

Instead, follow the instructions above, and you are sure to kill the bacteria without compromising the durability of the pacifier.

HOW OFTEN SHOULD I CLEAN THEM?

Part of good sucking hygiene is the frequent cleaning of the pacifiers. The younger the child, the more important it is to protect it from bacteria and to maintain good pacifier hygiene. This is due, among other things, to the fact that the child's immune system has not yet managed to get acquainted with quite a number of different bacteria, and therefore also will not have learned to "defend" against them yet.

Premature infants and babies up to 3 months need more thorough and frequent cleaning than babies over 3 months of age. Therefore, the pacifier must be cleaned more often when the child is under 3 months.

0-3 months: The pacifier must be scaled every time it has been on the floor. In addition, the pacifier must be scalded at least once a day.
3+ months: Rinse the pacifier once a day and rinse it under the cold tap if it has been on the floor.


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