Enjoy free standard shipping for orders over $99 shipped within the United States (exclusions apply: Bogg Bags, select Olli Ella & and Tender Leaf toys)
Enjoy free standard shipping for orders over $99 shipped within the United States (exclusions apply: Bogg Bags and select Tender Leaf toys)

Basically Bows & Bowties FAQs

1. RETURNS/EXCHANGES: Our online return/exchange policy is valid for 20 days from the date of your original purchase.
    • If 25 days have gone by since your purchase, unfortunately we can’t offer you a refund.
    • All refunds will accrue a 15% restocking fee and the return shipping will be the responsibility of the customer, not Basically Bows & Bowties.
    • Items not returned within the specified timeline or not in the condition outlined in the Return Policy, will be denied a refund or store credit.
    • To be eligible for a return, your item must be unused and in the same condition that you received it. Items must be in the original packaging, with any applicable tags attached. If the item was shipped in a box (ie shoes), the box must be in tact and may NOT be used to ship the item back to Basically Bows & Bowties (it must be in another package).
    • Original packaging (boxes for shoes) and any applicable tags must be attached for consideration of refund.
    • Exchanges are only offered for items that arrive damaged or are defective from the manufacturer.
    • If you are unhappy with an item you have purchased, purchased an incorrect size or color and want to return it for another item or color, we are happy to assist, but it will be treated as a return and applicable shipping charges and restocking fees will apply.
    • Several types of goods are NOT returnable/NOT exchangeable: Seasonal items, hair bows, underwear, sale items, gift cards, special/custom orders, preorder items and presale items.
  • For more information or for information regarding the RMA process, please visit our Returns/Exchanges Page

2. Shipping

    • In-stock orders placed by Noon Pacific time typically ship same day.
    • Please note that shipping times are ESTIMATED by Shopify. The only shipping service with a guaranteed delivery date is UPS Next Day or UPS 2 Day. All other shipping services shown at checkout have "expected" delivery dates and are NOT guaranteed.
    • Expected delivery times (pending no weather or delivery issues) are estimated and not guaranteed:
      • USPS Express: 1-3 business days (excludes holidays and weekends)
      • USPS Priority: 3-5 business days (excludes holidays and weekends)
      • USPS Ground Advantage: 7-10 business days (excludes holidays and weekends)
    • Basically Bows & Bowties is not held liable if an item takes longer to delivered once in the possession of the carrier.
    • If your package goes missing during transit, and all search efforts have been exhausted by USPS, UPS, FedEx or DHL, please email info@BasicallyBows.com. 
    • Unfortunately, once a package is shown as delivered Basically Bows & Bowties is no longer responsible and can not help replace or refund lost packages however we do offer Guide Protection prior to checkout. 
    • We highly recommend adding Guide Package Protection to your order at checkout. Once an order has been placed, this service is not able to be added to an order (this is a Guide rule/guideline, not Basically Bows & Bowties).

 3. Can I cancel or change an order after it has been placed?

  • Once an order has been placed via the website, it can be challenging to fix an address, so please make sure the address is correct
  • Canceling an order prior to shipping will result in a 15% restocking fee.

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Grandad Mandala

Regular price $ 17.99
Unit price
per
"...profoundly moving..." —Publishers Weekly

Zazi and Ziwelene’s great-grandad is called Nelson Mandela. Once day, they ask their grandmother 15 questions about him and his life. As their conversation unfolds, Zazi and Ziwelene learn that Nelson Mandela was a freedom fighter, a President, and a Nobel Peace Prize–winner, and that they can carry on his work today.

Seen through a child’s perspective, authored jointly by Nelson Mandela's great-grandchildren and daughter, and published in collaboration with Mandela Legacy Media, this book brings Nelson Mandela’s incredible story alive for a new generation of children.

The author

Ambassador Zindzi Mandela is a South African freedom fighter, diplomat, writer, speaker, cultural advocate and favorite Grandma. She is the last born child of Mrs Winnie Madikizela- Mandela and President Nelson Mandela, and was only 18 months old when her father went to prison. In 1985, when she was 25 years old, she read Nelson Mandela's famous refusal to accept the offer of conditional release from President P. W. Botha to a packed football stadium in Soweto, saying his words, 'I cannot and will not give any undertaking at a time when I and you, the people, are not free.' The Ambassador lives in Copenhagen where she serves as South Africa's ambassador to Denmark.

Zazi Mandela (8) and Ziwelene Mandela (6) are the great-grandchildren of Mrs. Winnie Madikizela-Mandela and President Nelson Mandela. Zazi is a storyteller and an aspiring performer. Ziwelene is a storyteller and a maverick. 

Sean Qualls is an award winning, Brooklyn-based, children’s book illustrator, artist and author. He has illustrated a number of highly acclaimed books for children, including Giant Steps to Change The World by Spike Lee and Tonya Lewis-Lee, Little Cloud and Lady Wind by Toni Morrison and her son Slade, and Before John Was a Jazz Giant, for which he received a Coretta Scott King Illustration Honor. Sean also created the art for Dizzy by Jonah Winter and Skit Scat Raggedy Cat by Roxane Orgill. His work has received two Blue Ribbon citations from the Bulletin of the Center for Children’s Books. Qualls has created illustrations for magazines, newspapers, and advertisements and his work has been shown in galleries in New York and across the country. 

Grandad Mandala

Regular price $ 17.99
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per
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"...profoundly moving..." —Publishers Weekly

Zazi and Ziwelene’s great-grandad is called Nelson Mandela. Once day, they ask their grandmother 15 questions about him and his life. As their conversation unfolds, Zazi and Ziwelene learn that Nelson Mandela was a freedom fighter, a President, and a Nobel Peace Prize–winner, and that they can carry on his work today.

Seen through a child’s perspective, authored jointly by Nelson Mandela's great-grandchildren and daughter, and published in collaboration with Mandela Legacy Media, this book brings Nelson Mandela’s incredible story alive for a new generation of children.

The author

Ambassador Zindzi Mandela is a South African freedom fighter, diplomat, writer, speaker, cultural advocate and favorite Grandma. She is the last born child of Mrs Winnie Madikizela- Mandela and President Nelson Mandela, and was only 18 months old when her father went to prison. In 1985, when she was 25 years old, she read Nelson Mandela's famous refusal to accept the offer of conditional release from President P. W. Botha to a packed football stadium in Soweto, saying his words, 'I cannot and will not give any undertaking at a time when I and you, the people, are not free.' The Ambassador lives in Copenhagen where she serves as South Africa's ambassador to Denmark.

Zazi Mandela (8) and Ziwelene Mandela (6) are the great-grandchildren of Mrs. Winnie Madikizela-Mandela and President Nelson Mandela. Zazi is a storyteller and an aspiring performer. Ziwelene is a storyteller and a maverick. 

Sean Qualls is an award winning, Brooklyn-based, children’s book illustrator, artist and author. He has illustrated a number of highly acclaimed books for children, including Giant Steps to Change The World by Spike Lee and Tonya Lewis-Lee, Little Cloud and Lady Wind by Toni Morrison and her son Slade, and Before John Was a Jazz Giant, for which he received a Coretta Scott King Illustration Honor. Sean also created the art for Dizzy by Jonah Winter and Skit Scat Raggedy Cat by Roxane Orgill. His work has received two Blue Ribbon citations from the Bulletin of the Center for Children’s Books. Qualls has created illustrations for magazines, newspapers, and advertisements and his work has been shown in galleries in New York and across the country. 

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