Enjoy free standard shipping for orders over $99 shipped within the United States (exclusions apply: Bogg Bags, select Olli Ella & and Tender Leaf toys)
Enjoy free standard shipping for orders over $99 shipped within the United States (exclusions apply: Bogg Bags and select Tender Leaf toys)

Basically Bows & Bowties FAQs

1. RETURNS/EXCHANGES: Our online return/exchange policy is valid for 20 days from the date of your original purchase.
    • If 25 days have gone by since your purchase, unfortunately we can’t offer you a refund.
    • All refunds will accrue a 15% restocking fee and the return shipping will be the responsibility of the customer, not Basically Bows & Bowties.
    • Items not returned within the specified timeline or not in the condition outlined in the Return Policy, will be denied a refund or store credit.
    • To be eligible for a return, your item must be unused and in the same condition that you received it. Items must be in the original packaging, with any applicable tags attached. If the item was shipped in a box (ie shoes), the box must be in tact and may NOT be used to ship the item back to Basically Bows & Bowties (it must be in another package).
    • Original packaging (boxes for shoes) and any applicable tags must be attached for consideration of refund.
    • Exchanges are only offered for items that arrive damaged or are defective from the manufacturer.
    • If you are unhappy with an item you have purchased, purchased an incorrect size or color and want to return it for another item or color, we are happy to assist, but it will be treated as a return and applicable shipping charges and restocking fees will apply.
    • Several types of goods are NOT returnable/NOT exchangeable: Seasonal items, hair bows, underwear, sale items, gift cards, special/custom orders, preorder items and presale items.
  • For more information or for information regarding the RMA process, please visit our Returns/Exchanges Page

2. Shipping

    • In-stock orders placed by Noon Pacific time typically ship same day.
    • Please note that shipping times are ESTIMATED by Shopify. The only shipping service with a guaranteed delivery date is UPS Next Day or UPS 2 Day. All other shipping services shown at checkout have "expected" delivery dates and are NOT guaranteed.
    • Expected delivery times (pending no weather or delivery issues) are estimated and not guaranteed:
      • USPS Express: 1-3 business days (excludes holidays and weekends)
      • USPS Priority: 3-5 business days (excludes holidays and weekends)
      • USPS Ground Advantage: 7-10 business days (excludes holidays and weekends)
    • Basically Bows & Bowties is not held liable if an item takes longer to delivered once in the possession of the carrier.
    • If your package goes missing during transit, and all search efforts have been exhausted by USPS, UPS, FedEx or DHL, please email info@BasicallyBows.com. 
    • Unfortunately, once a package is shown as delivered Basically Bows & Bowties is no longer responsible and can not help replace or refund lost packages however we do offer Guide Protection prior to checkout. 
    • We highly recommend adding Guide Package Protection to your order at checkout. Once an order has been placed, this service is not able to be added to an order (this is a Guide rule/guideline, not Basically Bows & Bowties).

 3. Can I cancel or change an order after it has been placed?

  • Once an order has been placed via the website, it can be challenging to fix an address, so please make sure the address is correct
  • Canceling an order prior to shipping will result in a 15% restocking fee.

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Iscream Merry Sweatshirt Pink sweatshirt with 'MERRY' text and candy cane designs on sleeves against a white background
Iscream Merry Sweatshirt Pink sweatshirt with a brand logo on the back against a white background
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Iscream Merry Sweatshirt

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Iscream, Iscream Merry Mints Plush Shorts, Plush Shorts - Basically Bows & Bowties
Iscream, Iscream Merry Mints Plush Shorts, Plush Shorts - Basically Bows & Bowties
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Iscream Holiday Bear Sweatshirt White sweatshirt with a teddy bear design on a white background
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Iscream Beary Merry Plush Board Shorts Plaid pajama pants with teddy bear pattern on a white background
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Iscream Holiday Dino Plush Board Shorts Blue shorts with green dinosaur patterns on a white background
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Iscream T-Rex 3D Fleece Stuffed Animal
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Bari Lynn Small Velvet Bow on Ribbed Fur Pom Hat - Light Pink Knitted beanie with pink bow decorations on a light gray background
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Bari Lynn Small Velvet Bow on Ribbed Fur Pom Hat - Light Pink

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Bari Lynn Small Velvet Bow on Ribbed Fur Pom Hat - Black Black knit beanie with a large fur pom-pom on a white background
Bari Lynn

Bari Lynn Small Velvet Bow on Ribbed Fur Pom Hat - Black

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Bari Lynn Crystalized Bow with Pearls Fur Pom Hat - Pink Pink knit beanie with bow and pearl embellishments on a white background
Bari Lynn

Bari Lynn Crystalized Bow with Pearls Fur Pom Hat - Pink

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Bari Lynn Crystalized Bow with Pearls Fur Pom Hat - White White knitted beanie with decorative bows and pearls on a white background
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Bari Lynn Rainbow Charm Cuff Beanie with Fur Pom - Pink Pink knit beanie with pom-pom and decorative beads on a white background
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Bari Lynn Rainbow Charm Cuff Beanie with Fur Pom - Pink

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Bari Lynn Rainbow Charm Cuff Beanie with Fur Pom - Ivory White knit beanie with colorful bead pattern on a white background
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Bari Lynn Sprinkle Treat Cuff Beanie with Fur Pom - Lavender Purple knit beanie with a large fluffy pom-pom on a white background
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Bari Lynn Beanie with Pearl Bow - Black Black knit beanie with a large black fur pom-pom and a decorative bow with pearls on a white background.
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Iscream Cheer Scrunchie Set Pouch with 'CHEER' letters, pom-pom, and sequins on a white background
Iscream, Iscream Cheer Scrunchie Set - Basically Bows & Bowties
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Iscream Hey Boo Boxy Tee White t-shirt with 'hey B' and candy corn graphics on a white background
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iScream, Iscream Seashell Stackable Markers - Basically Bows & Bowties
iScream, Iscream Seashell Stackable Markers - Basically Bows & Bowties
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Iscream Pretty Bows Clear Tote Bag
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Iscream, Iscream Spiral Ties Set - Basically Bows & Bowties
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Iscream, Iscream Ditsy Large Cosmetic Bag - Basically Bows & Bowties
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Iscream Cropped Racer Back Tank Top - Ice Blue
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Iscream Gem Headband - Hot Pink
Iscream Gem Headband - Hot Pink
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Iscream Gem Headband - Vivid Violet
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Bling2o Eunice Unicorn Swim Goggles
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Iscream Spring Sunnies Clipboard Set
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Iscream Spring Sunnies Clipboard Set

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Iscream Pretty Bows Clipboard Set
Iscream Pretty Bows Clipboard Set
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Iscream Groovy Smiles Clipboard Set
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Iscream Smile Flower Stackable Markers
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Iscream Bunny Scrunchie Set
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Iscream Pretty Bows Weekender Bag
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In-Stock orders placed before Noon PDT typically ship same day

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